Active | Business Fitness - Active Workpapers – Minor Feature Issue Following Recent Release – Incident details

Experiencing partially degraded performance

Active Workpapers – Minor Feature Issue Following Recent Release

Resolved
Operational
Started over 1 year agoLasted about 2 hours

Affected

Australia & New Zealand

Partial outage from 11:36 PM to 1:34 AM, Operational from 11:36 PM to 1:34 AM

Active Platform

Operational from 11:36 PM to 1:34 AM

API

Operational from 11:36 PM to 1:34 AM

Website

Operational from 11:36 PM to 1:34 AM

Active Workpapers

Partial outage from 11:36 PM to 1:34 AM, Operational from 11:36 PM to 1:34 AM

API

Operational from 11:36 PM to 1:34 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We want to make you aware of an issue affecting Grouping Accounts in Active Workpapers following the latest update. Some users have reported that the right-click menu is missing, preventing them from grouping accounts as usual.

     

    Our team is actively investigating this and working on a fix as a top priority. We will provide an update as soon as a resolution is available.