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Notice history

Sep 2026

System Maintenance and Feature Release - AU & NZ
Scheduled for September 24, 2026 at 9:30 AM – 9:30 AMUTC
  • Planned
    September 18, 2026 at 6:37 AMUTC
    Planned
    September 18, 2026 at 6:37 AMUTC

    We will be conducting system maintenance and feature release on Thursday, 24 September, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:
    Active Ledger & Reporting
    Active Workpapers
    Active Platform

ATO connection: Service disruption
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    We are aware of an ATO service outage that may be affecting our ATO data import, including ICA, ITA and Activity Statements. We are closely monitoring the ATO's service status update and will provide more information as we receive them. For the latest information, please check the ATO's status page: https://sbr2.status.ato.gov.au/.

XPM Connector – Service Disruption
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We’re aware of an issue affecting our XPM connector following the release of a new XPM API version. Our team is actively investigating the changes and working on a fix to restore functionality as soon as possible. We’ll provide further updates as they become available.

Aug 2026

System Maintenance and Feature Release - AU & NZ
  • Completed
    August 31, 2026 at 10:30 AMUTC
    Completed
    August 31, 2026 at 10:30 AMUTC
    Maintenance has completed successfully
  • In progress
    August 31, 2026 at 9:30 AMUTC
    In progress
    August 31, 2026 at 9:30 AMUTC
    Maintenance is now in progress
  • Planned
    August 24, 2026 at 12:44 AMUTC
    Planned
    August 24, 2026 at 12:44 AMUTC

    We will be conducting system maintenance and feature release on Monday, 31 August 2026, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:
    Active Workpapers
    Active Ledger & Reporting
    Active Platform

System Maintenance and Feature Release - UK
  • Completed
    August 31, 2026 at 2:00 AMUTC
    Completed
    August 31, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 31, 2026 at 1:00 AMUTC
    In progress
    August 31, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 24, 2026 at 12:43 AMUTC
    Planned
    August 24, 2026 at 12:43 AMUTC

    We will be conducting system maintenance on Monday, 31 August 2026, between 2:00 am and 3:00 am (BST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:
    Active Workpapers
    Active Ledger & Reporting
    Active Platform

System Maintenance and Feature Release - AU & NZ
  • Completed
    August 03, 2026 at 10:30 AMUTC
    Completed
    August 03, 2026 at 10:30 AMUTC
    Maintenance has completed successfully
  • In progress
    August 03, 2026 at 9:30 AMUTC
    In progress
    August 03, 2026 at 9:30 AMUTC
    Maintenance is now in progress
  • Update
    July 29, 2026 at 2:54 AMUTC
    Update
    July 29, 2026 at 2:54 AMUTC

    We have rescheduled our system maintenance and feature release, originally planned for 29 July 2026, between 7:30 pm and 8:30 pm (AEST). Maintenance and feature release will now take place on Monday, 3 August 2026, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:

    Active Workpapers

    Active Ledger & Reporting

    Active Platform

  • Planned
    July 22, 2026 at 12:08 AMUTC
    Planned
    July 22, 2026 at 12:08 AMUTC

    We will be conducting system maintenance and feature release on Wednesday, 29 July 2026, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:
    Active Workpapers
    Active Ledger & Reporting
    Active Platform

System Maintenance and Feature Release - UK
  • Completed
    August 03, 2026 at 3:00 AMUTC
    Completed
    August 03, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 03, 2026 at 2:00 AMUTC
    In progress
    August 03, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2026 at 3:05 AMUTC
    Planned
    July 29, 2026 at 3:05 AMUTC

    We have rescheduled our system maintenance and feature release, originally planned for 29 July 2026, between 3:00 am and 4:00 am (BST). Maintenance and feature release will now take place on Monday, 3 August 2026, between 3:00 am and 4:00 am (BST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:

    Active Workpapers

    Active Ledger & Reporting

    Active Platform

Jul 2026

System Maintenance and Feature Release - UK
  • Completed
    July 29, 2026 at 2:44 AMUTC
    Completed
    July 29, 2026 at 2:44 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 29, 2026 at 2:00 AMUTC
    In progress
    July 29, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 22, 2026 at 12:07 AMUTC
    Planned
    July 22, 2026 at 12:07 AMUTC

    We will be conducting system maintenance on Wednesday, 29 July 2026, between 3:00 am and 4:00 am (BST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:
    Active Workpapers
    Active Ledger & Reporting
    Active Platform

Jul 2026 to Sep 2026

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