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Microsoft has confirmed that the Azure outage that disrupted Active login services has been fully resolved.
📢 Next Steps:
All systems are now operational.
If you continue to experience issues, please restart your session or contact support.
We sincerely apologise for the inconvenience this may have caused. We understand how important access to Active is and appreciate your patience while the issue was addressed. Thank you for your understanding during this time.
Microsoft has confirmed that recovery is underway, with Azure rolling back to its last known good configuration. Most users can now access Active, but some may encounter intermittent slowness and service degradation while Microsoft completes the recovery process.🛠 What We're Doing:
Our team is monitoring the situation closely and will provide updates as Microsoft progresses with recovery.
📢 Next Update: We will share another update within the next 2 hours or sooner if new information becomes available.
We are currently experiencing a Microsoft Azure outage that is affecting user access to Active. The outage is part of a broader disruption across Microsoft services, including Azure and Microsoft 365.Microsoft has acknowledged the issue and is actively working on mitigation. Recovery is underway, with Azure rolling back to its last known good configuration. 🛠 What We're Doing:
We recommend users avoid repeated login attempts and check back periodically.
Failover strategies are being evaluated to minimise disruption.
📢 Next Update: We will share another update within the next 2 hours or sooner if new information becomes available.We are conscious of the impact when issues like this occur, and we thank you for your patience while we work with Microsoft to resolve this issue as a priority.
We will be conducting system maintenance and feature release on Monday, 20 October, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products: Active Workpapers Active Ledger & Reporting Active Platform
We are currently experiencing performance degradation, and our engineering team are investigating the root cause and are actively working on a resolution. We will continue to provide updates every 30 minutes until the issue is fully resolved.
Thank you for your patience and understanding throughout this process. If you experience any further issues, please don't hesitate to reach out.
We will be conducting system maintenance and feature release on Monday, 15 September, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products: Active Workpapers Active Ledger & Reporting Active Platform
We will be conducting system maintenance and feature release on Monday, 18 August, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products: Active Workpapers Active Ledger & Reporting Active Platform
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