Active | Business Fitness - System Maintenance and Feature Release – Maintenance details

Experiencing partially degraded performance

System Maintenance and Feature Release

Completed
Scheduled for January 16, 2025 at 9:30 AM – 10:30 AM

Affects

Australia & New Zealand

Under maintenance from 9:30 AM to 10:30 AM

Active Platform

Under maintenance from 9:30 AM to 10:30 AM

API

Under maintenance from 9:30 AM to 10:30 AM

Website

Under maintenance from 9:30 AM to 10:30 AM

Active Workpapers

Under maintenance from 9:30 AM to 10:30 AM

API

Under maintenance from 9:30 AM to 10:30 AM

Updates
  • Completed
    January 16, 2025 at 10:30 AM
    Completed
    January 16, 2025 at 10:30 AM
    Maintenance has completed successfully
  • In progress
    January 16, 2025 at 9:30 AM
    In progress
    January 16, 2025 at 9:30 AM
    Maintenance is now in progress
  • Planned
    January 16, 2025 at 9:30 AM
    Planned
    January 16, 2025 at 9:30 AM

    Please be advised that we have made a necessary adjustment to our planned system maintenance. Originally planned for Monday, 13 January 2025, we have rescheduled it to: 

    Thursday, 16 January 2025 between 7:30pm and 8:30pm (AEST)


    Users may experience intermittent service outages and performance degradation during the specified window for the following products:

    • Active Workpapers

    • Active Ledger & Reporting

    We apologise for any inconvenience caused by this adjustment and appreciate your understanding.