Active | Business Fitness - Notice history

Experiencing partially degraded performance

Notice history

Jun 2025

System Maintenance and Feature Release
  • Completed
    June 30, 2025 at 10:30 AM
    Completed
    June 30, 2025 at 10:30 AM
    Maintenance has completed successfully
  • In progress
    June 30, 2025 at 9:30 AM
    In progress
    June 30, 2025 at 9:30 AM
    Maintenance is now in progress
  • Planned
    June 30, 2025 at 9:30 AM
    Planned
    June 30, 2025 at 9:30 AM

    We will be conducting system maintenance and feature release on Monday, 30 June, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:
    Active Workpapers
    Active Ledger & Reporting
    Active Platform

Performance Degradation - HowNow X
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring

    We are currently investigating an issue causing performance degradation for our HowNow X customers. Our team is actively monitoring the situation and assessing potential solutions to resolve the issue as efficiently as possible.

    We appreciate your patience and will provide updates as more information becomes available.

System Maintenance and Feature Release
  • Completed
    June 02, 2025 at 10:30 AM
    Completed
    June 02, 2025 at 10:30 AM
    Maintenance has completed successfully
  • In progress
    June 02, 2025 at 9:30 AM
    In progress
    June 02, 2025 at 9:30 AM
    Maintenance is now in progress
  • Planned
    June 02, 2025 at 9:30 AM
    Planned
    June 02, 2025 at 9:30 AM

    Please be advised that we have made a necessary adjustment to our planned system maintenance. Originally planned for Thursday, 29 May, between 7:30 pm and 8:30 pm (AEST), we have rescheduled to Monday, 2 June, between 7:30 pm and 8:30 pm.

    Users may experience intermittent service outages and performance degradation during the specified window for the following products:
    Active Workpapers
    Active Ledger & Reporting
    Active Platform

May 2025

System Maintenance and Feature Release
  • Completed
    May 06, 2025 at 10:30 AM
    Completed
    May 06, 2025 at 10:30 AM
    Maintenance has completed successfully
  • In progress
    May 06, 2025 at 9:30 AM
    In progress
    May 06, 2025 at 9:30 AM
    Maintenance is now in progress
  • Planned
    May 06, 2025 at 9:30 AM
    Planned
    May 06, 2025 at 9:30 AM

    We will be conducting system maintenance and feature release on Tuesday, 6 May, between 7:30 pm and 8:30 pm (AEST). Users may experience intermittent service outages and performance degradation during the specified window for the following products:
    Active Workpapers
    Active Ledger & Reporting
    Active Platform

Apr 2025

Active Ledger and Reporting services are experiencing performance degradation
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved

    This has been resolved.

Apr 2025 to Jun 2025

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